If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. The corrupt system file on your operating system is preventing your operating system from loading which will lead to a black screen. Click on F9 or Press and Hold Alt + F to load default settings. I wrote a simple guide to help you reset your dell laptop when you have issues that are becoming impossible to fix. I hv tried using auto repair function but there was no function for me to choose at all. So its not exclusive to Windows 10. Here’s how to boot into safe mode on your computer. Refreshing your computer has almost entirely the same effect as resetting it to factory settings, with the exception of the fact that a refresh only deletes installed programs and applications and keeps your personal data whereas a reset gets rid of everything on your computer. Here’s a list of the troubleshooting methods. ". Either way, I have yet had the screen crash and I'll update this post further if I do. 3. By now one of these methods must have worked for you. Furthermore, it haven't been tested for the windows 10 upgrade yet. " Please click the links below: You can also use "Event Viewer" to troubleshoot your laptop. Look elsewhere, www.mediafire.com/.../NVPMManagerUni-1.01.zip. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running. The main cause of this is a corrupt system file on your operating system. I've been using Mozilla Firefox. If you are still struggling to resolve your black screen error, then you should consider reinstalling your windows. Corrupted incompatible or outdated display drivers 2. Windows 10’s normal Ctrl+Alt+Del screen will appear. I've also plugged in an external monitor to test if its a hardware issue or an in system issue. Also, this happened back when I had windows 7 also. With all that done, follow these simple steps to factory reset your Dell computer; Step 1: Turn on the computer. A Windows 10 black screen can be difficult to diagnose and fix. It doesn’t end there, follow these steps below: If this doesn’t solve the black screen error, move on to the next dell troubleshooting method. Step 2: As soon the computer starts, press "F8" on your keyboard to access the Advanced Boot Options Menu. Method 1. The system file that isn't working says "D A M" without spaces. When I run the updater it says theres an error and that I should reboot and retry it, but then it runs the bios update before it goes down. Turn Windows PC Screen Off Using Keyboard Shortcut. Like I mentioned earlier, updating your laptop drivers is very important if you want good system performance. Advanced users might find the details in event logs helpful when troubleshooting problems with Windows and other programs. So it is better to be clear about your laptop’s problem before resolving it. Check fixed performance level select medium for both battery and mains. After downloading your graphics driver, now you want to install it through safe mode. ... To get into Safe Mode, do the following: Turn your computer on and off three times. If your computer is starting normally, but then as soon as Windows has loaded, the screen goes black, this solution could help. I ran the cmd test that you said, it came up with no issues showing. No Dell logo no nothing. When I check to verify that the date on it has changed, it says it hasn't. so either the bios won't update because of some issue it refuses to explain or the updating of the bios did nothing. 1. The above factors are that we know at present for the Dell laptop black screen issue. It was a little difficult to find the compatible video driver for me. Restart your laptop. The idea of booting into safe mode is to let your computer run in a basic state. Click the power button at the bottom-right corner of your screen and select “Restart” to restart your PC. Replacing your Dell display panel should only be replaced when you are 100% sure your display panel is bad, Here are few tips to help you know if you have a bad display panel, To also test if your display is working fine, Connect an HDMI cable from your PC to your TV to see if anything will display on the TV. The different is I get a Dell 1525. Then I asked help on some forums including Reddit and Microsoft… 1. You’ve come a long way. NVIDIA and AMD are graphics card manufactures and they keep on releasing updates to improve their previous version.